🛡 Safe and Mindful Gaming

The Complete Guide to Responsible Gaming
at 90bd

Entertainment should never become a burden — 90bd is always by your side to ensure a safe and enjoyable gaming experience.

Why is Responsible Gaming Important?

Online gaming is essentially an entertainment activity. 90bd believes that playing with a healthy mindset, within a set budget and within proper time limits, can be a pleasant way to spend your leisure time. However, when interest in playing goes beyond control, it can have a negative impact on your personal, family and financial life.

That is why 90bd is committed to creating a responsible gaming environment for every user. We are not just a game provider — we care about your overall wellbeing. Through deposit limits, self-exclusion, time-out features and 24/7 live chat support on our platform, you can get help at any time.

Remember: Gaming should never be considered a source of income. Only spend money on bets that you can afford to lose without it affecting your daily life. Responsible gaming means making conscious decisions.

Our Protection Tools

Deposit Limit

Set a maximum daily, weekly or monthly deposit limit from your account settings. Once a limit is set it takes effect immediately, and a request to increase it is subject to a 24-hour waiting period.

Time-Out Feature

Use the time-out option when you want a temporary break. Your account can be temporarily suspended for any period from 24 hours up to 6 weeks.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. This option lets you close your account from 6 months up to permanently. Once applied, it takes effect immediately.

Session Time Limit

Set a maximum duration for each gaming session. Once the set time has passed, the platform will automatically log you out of your account.

Loss Limit

Set a maximum daily or weekly loss amount. Once you reach the set limit, 90bd will automatically prevent you from placing further bets.

Reality Check

At set intervals, 90bd will remind you how long you have been playing. These alerts help keep you aware of your time and money.

21+

Adults Only

The minimum age to open an account and play at 90bd is 21. We are firmly committed to protecting minors from online gambling. If you are the parent or guardian of a minor, please use parental control software on your device and make sure they cannot access this site.

Recognise the Signs of Problem Gambling

People often do not realise their gaming habits have reached a harmful level. If any of the signs below apply to you, please seek help.

Warning: If two or more of the signs on the list below apply to you, please contact our 24/7 live chat support or activate self-exclusion.
  • You are spending more than your budget on gaming and feeling regret afterwards
  • You are placing larger bets to recover losses ("chasing losses")
  • You are lying about gaming or hiding it from family
  • You feel restless, irritable or anxious when not gaming
  • You are prioritising gaming over eating, sleeping or work
  • You repeatedly fail to stop or reduce gaming
  • You are taking on debt or selling assets to fund gaming
  • Your personal relationships or professional life are being harmed

How to Use the Protection Tools

1

Log in to your account

Go to your account on 90bd and click the profile icon in the top right corner.

2

Open "Responsible Gaming" settings

From the account menu, select the "Responsible Gaming" option.

3

Set your preferred limits

Deposit limit, loss limit, session time or reality check — set whichever you need.

4

Time-Out or Self-Exclusion

Activate time-out for an immediate break, or self-exclusion for long-term protection. Both take effect right away.

5

Save your changes

Click the "Save" button and your chosen limits will become active.

6

Contact us if you need support

For any issue, contact our 24/7 live chat support in Bengali. We are always here for you.

Build Healthy Gaming Habits

Set a budget

Decide how much you will spend before you start gaming. This amount should come from money that is separate from your family and personal essential expenses. Once your budget is gone, stop playing for that day.

Set a time limit

Set aside a specific time of day for gaming. Never borrow time from sleep, family or work in order to play.

Treat it as entertainment

The core principle of responsible gaming is to treat it as entertainment — like watching a film or enjoying a sport — not as an opportunity to earn money.

Take regular breaks

Instead of playing for long stretches at a time, take breaks in between. During breaks, spend time with family, go for a walk, or enjoy another hobby.

How to Get Support

24/7 Live Chat

For any issue, at any time, our Bengali-speaking support team is by your side. The live chat option is accessible from any page on the site.

Email Support

If you would like to discuss something in detail or in confidence, write to us at: [email protected] — we aim to respond quickly.

Account Protection

To apply for self-exclusion or account closure, contact support directly. The process begins as soon as you apply.

Frequently Asked Questions

You must be at least 21 years old to register and play at 90bd. We verify age at registration and may request ID in any case of doubt. Accounts belonging to minors are closed immediately.

Yes. When you apply for self-exclusion, any eligible balance in your account will be returned in accordance with our standard withdrawal policy. Contact our support team for more details.

Time-out is a temporary break — from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is a long-term or permanent solution — from 6 months to however long you choose. Your account cannot be reactivated before the self-exclusion period has ended.

No. Lowering a deposit limit takes effect immediately. However, a request to raise a limit is subject to a mandatory 24-hour waiting period, giving you time to reconsider your decision. This is an important step in ensuring responsible gaming.

Start by speaking with them with empathy and encourage them to seek professional help. You can also inform our support team — we can help take the necessary steps on the relevant account. Support email: [email protected]

You can set a specific time interval (for example, every 30 minutes or every 1 hour). When that interval passes, a message appears on screen showing how long you have been playing. After seeing the message, you can choose to continue or stop.

Learn More and Play Safely

Responsible gaming means enjoying entertainment — within limits. Explore our game categories or visit the FAQ page for any questions.

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